Payments

Payments in Our Online Store

We care about the convenience and security of our customers, which is why we offer a wide range of payment methods to help you complete your purchase in a simple, fast, and secure way. Below, you’ll find detailed information about the available payment methods, transaction security, and order processing.

Available Payment Methods

We accept a variety of payment methods to cater to your preferences. Here’s the full list of options:

1.Credit/Debit Cards:
We accept payments via major credit and debit cards: Visa, MasterCard, Maestro, and American Express.
Card payments are processed through secure and encrypted online payment systems.

2. Bank Transfer:
You can make a payment via traditional bank transfer to our account.

Bank account number:

PLN: PL 48 1050 1025 1000 0090 3149 0551

EUR: PL 47 1050 1025 1000 0090 3149 0569

You will receive the bank details after placing the order as well. The order will be processed once the payment is credited to our bank account.
Please note that bank transfers may take 1-2 business days to be credited, depending on your bank.

3. PayPal:
We offer payments via PayPal, allowing for fast and secure transactions without sharing your card details.
PayPal payments are processed instantly, speeding up the order shipment process.

4. Blik:
Blik is a popular payment method in Poland. Using a Blik code from your banking app, you can quickly complete a payment for your order.

5. Google Pay / Apple Pay:
We enable mobile payments via Google Pay and Apple Pay, allowing you to quickly pay using the stored payment details on your smartphone.

6. Online Payments (PayU, Przelewy24):
We partner with leading online payment processors such as PayU, Przelewy24, offering fast and secure online transactions without leaving the comfort of your home.

Payment Security

Your safety is our top priority. All transactions in our store are protected using the latest technologies:

SSL Certificate: All communication on the website, including payment details, is encrypted with SSL (Secure Socket Layer). This means that your personal and payment data are fully secured.
Secure Card Processing: Card data is processed solely by certified payment operators. We do not store any card information on our servers.
3D Secure Authorization: For enhanced security, card payments are additionally secured with 3D Secure authorization, as required by banks to confirm the identity of the cardholder.

Payment Processing Time

Instant Payments (Card, PayPal, Blik, Google Pay, Apple Pay, PayU, Przelewy24):
These payments are processed instantly, allowing us to immediately begin processing your order.
Your order will be processed as soon as the payment is received.

Bank Transfer:
For bank transfer payments, the order processing time depends on when the payment is credited to our account. This may take 1-2 business days. Please include the order number in the transfer title to expedite the identification of your payment.

Payment Issues

If you encounter any difficulties with making a payment, feel free to contact our customer service team. We are ready to help you resolve any issues:

Email: dominika.krolak@bioevolution.com
Phone: +48 668082511
Working hours: Monday – Friday, 9:00 AM – 5:00 PM

Refunds and Returns

In the case of withdrawal from the contract or a return, the refund will be processed using the same method as the original payment unless the customer agrees to a different method. For more information, please visit ourRight of withdrawal from the agreement page.

Summary

We strive to make the payment process in our store fast, convenient, and secure. Choose your preferred payment method, and we’ll take care of the rest! If you have any additional questions or need assistance, don’t hesitate to contact our customer service team.

Thank you for your trust, and happy shopping!