Shipping

Shipping

Thank you for shopping with us! We are committed to ensuring that your orders arrive quickly and safely. Below, you will find detailed information about shipping and the available delivery options.

Delivery Methods

We offer various delivery methods to cater to your needs and preferences. Choose the option that best suits your requirements:

DPD Courier:
Delivery Time: 3-6 business days after receiving the payment. 
Cost: The cost depends on the delivery location. Detailed prices are visible during the checkout process.

Package Tracking: You will receive a tracking number to monitor the status of your shipment.

In-Store Pickup:
Location: Poland, ul. Pola Karolińskie 4, 02-435 Warszawa (Włochy)
Pickup Hours: In-store pickup is available on Monday – Friday, 9:00 AM – 5:00 PM
Benefits: Save on shipping costs and have the opportunity to see products before purchasing.

Order Processing Time

Order Processing Time: All orders are processed within 3-6 business days. After processing, shipping occurs according to the selected delivery method.
Payments: Please note that the order processing time may be extended in the case of bank transfer payments until the payment is credited to our account.

Shipping Costs

All shipping costs are clearly presented during the checkout process, and the amount depends on the selected delivery method and the order value.

Package Tracking

After your order has been shipped, you will receive an email with shipping information and a tracking number. This will keep you updated on the status of your package.

Contact

If you have any questions regarding shipping, available delivery methods, or returns, please contact our customer service team:

Email: dominika.krolak@bioevolution.com
Phone: +48 668082511
Working hours: Monday – Friday, 9:00 AM – 5:00 PM

Summary

We make every effort to ensure your shopping experience is convenient and satisfying. Choose your preferred delivery method and enjoy shopping in our store! Thank you for your trust, and happy shopping!